In a recent incident that caught the internet’s attention, an Air Canada flight from Morocco to Montreal was abruptly canceled following a flight attendant’s vehement outburst over a passenger’s simple request for a blanket. This unusual episode was captured on video by a fellow traveler aboard Friday’s Flight AC73 from Casablanca, showcasing the flight attendant’s heated exchange in both English and French. The crew member’s aggressive demeanor towards the passenger demanding a blanket escalated to the point where the attendant shouted across the cabin, threatening to get off and accusing said passenger of bullying the crew.
The viral footage prompted an immediate response from Air Canada, leading to the cancellation of the flight and the organization of a new crew to ferry passengers on the subsequent Sunday. The airline has committed to compensating affected passengers for both the delay and the distressing experience. Air Canada’s spokesperson, Christophe Hennebell, emphasized the gravity with which the airline views the incident, stating that it is under thorough review to ensure appropriate steps are undertaken. Hennebell expressed the airline’s regret that passengers’ experience drastically fell below Air Canada’s standard of service, underscoring a strong apology and a pledge to uphold the high expectations passengers have when flying with Air Canada.
